Background Information

Please choose the option that corresponds to your relationship with the LA Real Estate Commission:
(check all that apply)
  Real Estate Salesperson Timeshare Developer
  Real Estate Broker Easement or Right-of-Way Agent
  Inspector Buyer or Seller
  Education Provider or Instructor Real Estate Industry (not regulated by LREC)
  Residential Service Company Other
       
How many times have you had contact (including filing for license/renewal) with LREC staff in the past 12 months?
     
       
What was the purpose of your contact with LREC? 
  Application Status Problem Dealing with LREC
  License Renewal Information Open Records Request
  File or Respond to Complaint Against Licensee Inquiry About Obtaining a License
  Obtain Forms/Publications Interpretation of Real Estate Act or Rules
  Name/Address Change Other
  Public Information About Real Estate Laws  
       
Staff & Communication

Please share with us your opinions about LREC staff and communications by rating each aspect of our service. In the box to the left of each topic place the number corresponding to your experience. Please skip a section if it does not apply to your experience with LREC.
 
  Communications    
 

  Accuracy of written materials
    Quality of written materials
    Telephone assistance (e.g. time on hold, call transfers)
       
  Customer Service Process  
    Access to 1-800 number
    Access to local number
    Ease of filing a complaint
    Ease of bringing concerns to LREC
       
  Timeliness of Response  
    Timeliness of service
    Waiting time in person
    Waiting time by letter
    Waiting time by e-mail
    Waiting time by phone
       
  Resolution of Customer Request  
    Adequacy/Appropriateness
    Explanation of resolution
       
  Web Site    
    Ease of use
    Information on web site
    Links to other sites
    Contact person for further information
       
Facilities
       
If you have visited or attempted to visit LREC in person, please rate the following items.
    Accessibility  
    Signs  
    Location  
    Cleanliness  
       
Additional Comments
       
Please tell us about other issues that may help us serve you better. If you would like to share your experience about a particular LREC employee, please provide that information at the right.
 
       
If you would like a response, please provide your name and information for one of the contact methods below so we can respond.
  Name:
  Street Address:
  City, State, Zip:
  Email Address:
  Phone:

 

The Louisiana Real Estate Commission
P.O. Box 14785 ~ Baton Rouge, LA 70898-4785
Phone: (225) 925-1923 or Toll Free (In Louisiana Only) 1-800-821-4529 ~ Fax: 225-925-4501
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